Who we are: What makes us unique?

 

Everyone claims to be the best. For us being "best" hinges upon:

 

Honesty • Reliability • Competence 

Honesty is really about simply being straight with people. Some plumbing jobs are so easy and straight forward, it’s hardly worth the trip, for us. Yet what is the value of a quick-fix resulting in an ecstatic customer? On the other hand, some tasks have the potential of becoming a money pit. Wouldn’t you want to know the truth before you get in too deep?

And we will never try to sell you something we know that you don’t need.

 

Reliability is about more than simply showing up on time. It’s also about following through and doing what we say we’ll do and not doing what we said we wouldn’t.

 

Competence is about having the knowledge and skills to do the job. It’s also about using good judgment in both the planning and execution of an assignment. We have over 20 years experience in the field, and would be more than happy to supply customer references. Additionally, we have taken the extra steps of membership and involvement in organizations that promote education to enhance our competence:

 

 

 

We are also very involved with QSC, an Enhanced Service Group with the Plumbing-Heating-Cooling Contractors – National Association (PHCC):
 

...the leading international professional association serving an elite group of plumbing and HVACR service and repair contractors. QSC offers us, and members across North America, business management services and state-of-the-art training to enhance our image and enable us to better serve the needs of our clients.

QSC Mission Statement:
To provide the quality service contractor with training, technology, and professional development, resulting in superior client service and satisfaction.

Call: (253) 475-8440   (360) 528-8026                                     dispatch@boblarsonplumbing.com  


 

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