Tacoma Tankless Water Heater Installation

I would definitely recommend them.

“Very reputable company. I think I've called on them three times and on one occasion they didn't charge me for the service or for the call because I had had them out 2+ years prior and they felt that there was a chance they could have done the job better those years before so they covered the repair for me -- and I would have gladly paid them, so this was all on their initiative. I would definitely recommend them.”

J.B.

All the guys are top notch.

“Bob Larson's is a great company. I've had multiple dealings with this company and have been totally satisfied on every occasion. Bob, the owner runs a great company. All the guys are top notch. Helpful, professional, courteous and reasonably priced.”

Frank G.

Both my wife and I were very pleased.

“We had Wayne from Bob Larson Plumbing come install a missing ice maker line last year and were so happy with his service that we had him back today to install a gas line for our new range. Fantastic, friendly service, absolutely reasonably priced considering the difficulty of the job. The piping install behind the stove area is clean and tidy and the guys picked up after themselves and were very pleasant to deal with, worked quickly and had a sense of humor. Handshakes all around. Both my wife and I were very pleased. I would hire them again without hesitation. Bob, Wayne and his helper were great!”

Thomas F.

Very impressed with his professionalism and attention to great customer service.

“Micah, the service technician/plumber, just left our home and we are very impressed with his professionalism and attention to great customer service. Our job was far from inexpensive, but he and his partner, John, had been here less than a week ago to service our tankless water heater that was 12 years old and suddenly quit giving us hot water. He had been here prior to that to diagnose the problem. To keep the story short, they spent over 2 hours here repairing the old heater and all seemed well...until the next night. Suddenly, hot water access was intermittent. This was on a Friday night, so my husband called on Saturday. Micah promptly returned his call and, after some discussion, we decided to purchase a new tankless water heater. We figured out a workaround to get by until the new one came in (2 days) and they just installed it today. While we were hoping to not have to replace the old heater, 12 years is quite a lot of time, so it wasn't a terrible shock. Even though Micah had spent quite a lot of time repairing the other one, he credited that whole invoice towards the purchase and install of our new heater, which turned what had been an unpleasant situation into a very pleasant experience. Thank you, Bob Larson Plumbing!”

Dawn A.

Prompt, friendly, clean, professional, knowledgeable service.

“I had Bob Larson Plumbing come out to our house for the first time yesterday and it was Bob himself. He texted me prior to being on his way for his arrival time, asking if I had any questions and then gave me a quick call 15 min before to let me know when he would be there--so helpful! Also, when I had called two days ago, she was able to get me scheduled for the next morning, but it didn't work for my schedule and since our plumbing issue wasn't an immediate threat I opted to do it two days later, but the idea that I can get my plumbing issues looked at in a timely manner was important to me. I was referred to Bob Larson Plumbing by another plumbing company that does more outside/excavation work. As far as the actual appointment went: We had an issue with our 80-gallon hot water heater not providing enough hot water. We have had two plumbers that were highly rated come and look at our water tank and neither had found the rusting or the broken valve on the expansion tank! He went about checking possible issues and found some other issues (a water expansion tank with a broken valve and a leaky rusted pipe) and charged according to a pre-prescribed charge rate. Since I know next to nothing about plumbing, this made me feel more comfortable that he wasn't just making up a price but that it was a standard rate for everyone. He was polite, friendly, clean, and possibly even Christian since he recognized my daughters Bible cards she was playing with. He kindly put the shoe covers on while in the house without being asked (I'm a bit of a germ freak so that put me at ease not having to clean up after out-side shoes even though we don't have carpet). We are looking at replacing a shower faucet to see if the valve is causing the issue and if not we will looking into possibly a tankless water heater. Bob was very detailed in my water tank options and how each works and the things we would have to do for each path, including pricing. I wrote them down to council with my husband about. I had read in other reviews about how some plumbers were disrespectful or dismissive of women and I had rather geared myself up for such a case but was absolutely at ease with Bob and his professionalism and kindness. We are doing some remodeling in the near future and hope to be able to work with him again. He was able to simply charge my credit card on his phone with one of those swipe attachments and I signed digitally and voila! Painless. After he left, I promptly received an email with the bill from his secretary. Prompt, friendly, clean, professional, knowledgeable service. It really doesn't get any better than that. Thanks again, Bob Larson Plumbing!”

Mira N.